Privacy Policy

PRIVACY POLICY

 

1.IMPORTANT NOTICE

1.1 Heneage Motor Company Ltd (company number 4703397) of 153-157 Heneage Road, Grimsby, NE Lincs, DN329JG (“we”, “us”, “our” complies with the applicable data protection law-Data Protection Act 1998 (the DPA), the General Data Protection Regulation (Regulation (EU) 2016/679)(“GDPR”), the Privacy and Electronic Communications (EC Directive) Regulations 2003, or similar legislation as implemented under English law.

1.2 For the purposes of the DPA and GDPR, where relevant, we are the data controller.

1.3 Please read the following policy to understand how we may use the personal data you provide or which we collect about you.

1.4 This policy may vary from time to time so please check it regularly.

2.THE PERSONAL DATA WE COLLECT

2.1 We may collect the following data about your:

2.1.1 personal data you provide if you contact us via our website (including but not limited to) when you want to enquire about a vehicle we have in stock, make a finance enquiry, book your vehicle in for a service or MOT, or enquiry about Alloygators.

2.1.2 personal data you provide if you contact us by email, telephone, social media or any other means to enquire about our products and services of for any other purpose.

2.1.3 personal data you provide when you apply for a job advertised by us or submit a speculative job application and/or your CV.

2.1.4 personal data gathered using cookies

2.1.5 personal data you provide if you enter into a promotion we are running

2.1.6 details of your visits to our website including but not limited to traffic data, location data, weblogs and other communication data.

2.1.7 information about your computer including where available your IP address operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users browsing actions and patterns, and does not identify any individual.

 

3. HOW WE USE PERSONAL DATA COLLECTED

3.1 We may use and process the personal data you provide for the purposes outlined below as well as for any purposes specified at the time of collection.

3.1.1 to send you information you have requested such as details of a vehicle.

3.1.2 to deal with your enquiries

3.1.3 to contact you by telephone, SMS, post and/or email about when your next service and/or MOT is due and any offers, products, promotions which we think may be of interest to you. We will send you this information only with your consent to do so. You have the right to withdraw your consent at any time by contacting us.

3.1.4 where you have submitted a job application we may for a reasonable period keep your details on file for future reference should a suitable position subsequently become available and we may send you information about job opportunities.

3.1.5 to develop, deliver and improve our products or services;

3.1.6 to help us develop our website (heneagegrimsby.co.uk) to be more useful to you;

3.1.7 for website user processing research or analysis including to collect statistics, responses to any surveys and questionnaires, traffic patterns and related site information. We aggregate this data and it does not identify any website users;

3.1.8 for internal purposes for research, analysis, testing, monitoring, customer communication, risk management and administrative purposes; and/or

3.1.9 to send you important notices such as communications about changes to our terms and conditions and policies.

4. DISCLOSURE OF YOUR PERSONAL DATA

4.1 We will not share personal data which you provide to us with any third party except as follows:

4.1.1 we may disclose the personal data to other selected third party business partners to fulfil an order for products or services or respond to an enquiry.

4.1.2 we may disclose the personal data to our affiliates or third party data processers who may process data on our behalf to enable us to carry out our usual business practices.

4.1.3 in addition to the above, we may disclose your personal data to third parties in the following circumstances:

(a) to comply with the law or legal process;

(b) to assist in the investigation of suspected illegal or wrongful activity, this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;

(c) to protect and defend our rights or property;

(d) to deal with any misuse of our website;

(e) to sell, make ready for sale or dispose of our business in whole or in part including to any potential buyer or their advisors;

(f) in order to enforce or apply our terms of use, terms and conditions of supply and other agreements with third parties.

5. YOUR RIGHTS

5.1 When you use this website and provide us with your personal data you are agreeing that we may use your personal data for the purposes set out in this policy.

5.2 You have the right to:

5.2.1 request that we stop sending you marketing information;

5.2.2 apply for a copy of the data we hold about you (for which we can charge an administration fee which is currently £10); and

5.2.3 request that we correct or remove any personal data which we hold about you which you believe is inaccurate or out of date.

5.2.4 You can exercise this right by contacting us on 01472 240330

6. LINKS TO OTHER WEBSITES

6.1 This policy only applies to this website. If you link to another website from here, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your personal data that is made by other websites.

7. HOW USERS CAN CONTACT US

7.1 If you have any questions about this policy, please contact us via:

Heneage Motor Company Ltd

153-157 Heneage Road

Grimsby

NE Lincs

DN329JG

Tel: 01472 240330

Email: accounts@heneage.co.uk

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